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Zehra Dostel

36 days ago

I was looking into getting solar panels since I moved into my new house. I have received a few quotes and a few rejections due to the way the roof of my house is. When people quote you for solar panels they don't come to your house as they are able to do it via satellite. Due to this process I had some rejections. Others use this process and tell me that it can be done. Often the quotes are very expensive despite the rebate. This company was recommended to me by cousin who is very with their product. My cousin told they dealt with Jordan who proved to be very outstanding as the main sales man. I raised my concerns to him when I was quoted more panels than others have quoted me. He double checked everything and he got back to me saying it would work. Just as I have signed off Jordan then called me as he was just been informed that the back panels that I would not be getting the best out of it. I signed a waiver and proceeded with the installation knowing full well that I would not be getting my money back for lack of performance. On the day of the installation the contractor came and saw exactly what the situation is and told me that it would be impossible for some of the panels to be mounted on my roof as they would be hanging out on the edge. As a result I didn't go ahead with the installation and told Jordan to talk to the contractor. Jordan after having a conversation with the contractor called me and apologised for everything. He returned my deposit my deposit money in good faith and for that reason I'm giving this company a five star. My cousins are happy with their product and Jordan's professional conduct as well as the price. I will definitely will recommend this company to everyone. Thank you.



41 days ago

Jordan was fantastic, provided plenty of information and answered all my questions promptly. I Highly recommend Solar secure.


Richard M.

42 days ago

Nick (Sr. Solar Expert) Was great to deal with. He kept us informed all the way through the process. Installation was done when they said it would be done and they deal with everything from start to finish making the whole process seamless. (including guidance to obtain the solar rebate.) Very pleased with everything and would not hesitate to recommend Solar Secure to friends and family.



42 days ago

Ryan (solar expert) was very informative and supportive in the process from start to finish. There was a minor hiccup with the initial installer but was promptly fixed at the next available opportunity. Ryan was instrumental in assisting me getting my issue the attention it needed. i consider myself a fair person, this rating could've easily been a 2-3 star had it not been rectified in the manner that it did.


Sameer B.

42 days ago

Great experience, all the staff were very professional from office to install, Ryan came out to explain everything and gave me options on different size systems, I had other quotes from other companies but they did not come out to look at the job or discuss anything with me. Installation was done when they said it would be done and they deal with everything from start to finish. Very pleased with everything would recommend Solar Secure to friends and family if they are looking for solar.



42 days ago

Really happy with Ryan From Solar secure for making the process so seamless and made sure all my queries were answered promptly.


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